Levi’s warranty: Here’s What To Know

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Are you curious about Levi’s warranty and return policy?

This comprehensive guide will answer your questions and provide useful information about the brand’s commitment to customer satisfaction.

Discover the details of Levi’s 2-year warranty, the process of claiming it, and the conditions that must be met for returns.

Additionally, we will explore the company’s repair policy, which encourages customers to repair their jeans at home, as well as the available return options, such as Happy Returns and mail-in returns.

Finally, we will clarify the limitations of the warranty and return policy, focusing on normal wear and tear and the importance of maintaining your jeans.

Do levis have warranty?

Levi’s offers a 2-year warranty on their products, covering manufacturing and material defects.

To claim the warranty, follow these steps:

  1. Fill out the online Warranty Return Form within 60 days of purchase.
  2. Attach clear pictures of the garment defect, size label, country label, and product style label.
  3. Wait for email confirmation of your claim and allow 3-4 business days for processing.

If the garment is deemed defective, you’ll receive a voucher to order a replacement on Levi.com.

Note that the warranty policy allows for one product per claim form and a maximum of six claims per consumer within a six-month period. This policy applies only to products purchased in the United States.

Can you return levis without tags?

You can return Levi’s jeans without tags if the jeans show signs of manufacturing or material defects covered under the 2-year warranty policy. 

However, you will need to provide clear photos of the defect, size label, country label, and product style label when initiating the warranty claim through the online Warranty Return Form.

What is Levi’s repair policy?

Levi’s repair policy encourages customers to repair their jeans at home to extend their lifespan and save money on purchasing new ones.

Common issues such as holes, open seams, and fraying can be fixed with a needle and thread, patches, or creative needlework. 

If you can’t repair the jeans yourself, you can upcycle them, turn them into shorts or accessories, or visit a Levi’s® Tailor Shop to get assistance with adding customizations or tailoring for an updated look. Repairing jeans is an easy, sustainable way to keep them in your wardrobe and avoid buying new ones.

Levi’s return policy 

Levi’s offers several return options, including mail returns, in-store returns, and eco- friendly Happy Returns. 

Levi's return policy 

However, you will be charged a $7.50 processing fee for the return unless you’re a Red Tab member or return the item directly to the store. 

If the purchase was originally made in-person at Levi’s retail store or outlet, the item would need to be returned directly to the store. 

Each refund is issued in the same method as the original payment. If you’ve lost the receipt, you’ll be reimbursed by store credit. 

Levi’s return options 

Levi’s participates in Happy Returns, an easy and eco-friendly return method that doesn’t require labels or packaging.

Levi's return options 

To complete a Happy Return, simply enter your order number and email address to start your return. 

Once your return request has been submitted, you’ll receive an email with a QR code. 

Then, you just need to drop the item off at your nearest Happy Return location.

Levi’s also offers a mail-in return option. 

If you don’t have a printer or packaging equipment, you can select ‘printer less and box less’ on your return request and pick the shipping label up from a participating FedEx or Walgreens. 

Of course, you can always bring the items directly to your nearest Levi’s retail store or outlet to complete the return while avoiding the processing fee.

Returning torn Levi’s jeans 

Levi’s return policy and extended warranty may be slightly misleading as Levi’s doesn’t reimburse customers for normal wear and tear. 

Returning torn Levi's jeans 

All returned items must be unwashed and unworn. 

However, Levi’s does provide refunds or replacement jeans if the tear was due to defective material and/or workmanship. 

Although your jeans are covered under a two-year warranty, you would still need to return defective jeans within 60 days of purchase. 

Final thoughts 

While Levi’s does offer a two-year warranty and a 60 day return period, you can’t wear your favorite pair of Levi’s and return them for a replacement or refund if they rip. 

The warranty only applies to material and manufacturing defects. 

However, Levi’s is committed to customer satisfaction, so if it turns out that you don’t like your new jeans or they don’t fit as well as you thought they did, you can indeed return the item.